Effective Date: 29th September, 2025
Welcome to EdAstra. EdAstra is headquartered in Dubai, UAE, serving students across the globe. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, academic background, and any details you provide through forms or consultations.
Usage Data: Information about how you use our website (e.g., pages visited, time spent, browser type, device type, IP address).
Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our counselling services.
Respond to your inquiries and schedule consultations.
Personalize your experience on our website.
Communicate updates, resources, and relevant information.
Comply with legal obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following cases:
With trusted service providers who assist us in operating our website and services (under strict confidentiality agreements).
To comply with applicable laws or respond to valid legal processes.
To protect the rights, safety, and property of EdAstra, our clients, or others.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your personal information.
Opt out of receiving marketing communications.
To exercise these rights, please contact us at chayanka.mohan@gmail.com.
6. Cookies
Our website uses cookies to understand user behavior, improve performance, and personalize content. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Children’s Privacy
Our services are intended for students and their guardians. We do not knowingly collect information from children under the age of 13 without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
EdAstra
Dubai-based global admissions advisory
Email: chayanka@edastra.ae